Cancellation and refund policy

Applies to paid EasyTask subscriptions bought directly from Marothia Techs.

Last updated: 12 August 2026

EasyTask is sold as a subscription per workspace, billed in advance for the period stated on your invoice. This page explains how to cancel and when we refund.

How to cancel

Email support@marothiatechs.com or call +91 75728 57390 from the account that owns the workspace, and tell us the workspace name and the date you want the cancellation to take effect.

• Cancellation stops the next renewal. There is no notice period and no cancellation fee.
• Your workspace stays fully usable until the end of the period you have already paid for.
• After that it moves to read-only. You can export your data at any time before or during that window — ask us and we will help.
• Cancelling a subscription is not the same as deleting your data. If you want the data gone as well, follow Delete your account and data.

When we refund

We refund in these cases:

• Duplicate or incorrect charge. Charged twice, charged the wrong amount, or charged after you cancelled — refunded in full, always.
• Payment taken but service not delivered. If the workspace was never activated, we refund in full.
• A first paid subscription, within 7 days. If a workspace's first paid period is not right for you, tell us within 7 days of the charge and we will refund it in full. This applies once per workspace.
• An extended failure on our side. If we cannot deliver the service for a prolonged period and cannot put it right, we refund the affected part of your subscription pro rata.

When we do not refund

• The unused remainder of a period after you cancel — you keep the service to the end of it instead.
• Periods already elapsed, or renewals you meant to cancel but did not. Tell us as soon as you notice and we will look at it fairly.
• Accounts we have suspended or terminated for a breach of our terms of service.
• Third-party charges, such as your own mobile data or SMS costs.

How long a refund takes

We approve or decline a refund request within 7 working daysof receiving it, and tell you either way. Approved refunds are sent back to the original payment method and typically reach you within 5 to 7 working days after that, depending on your bank or card issuer. We do not refund to a different account than the one that paid.

Taxes

Refunds include any GST charged on the original invoice. We issue a credit note for every refund.

Bought through an app store?

If you ever buy a EasyTask subscription through Google Play or the Apple App Store rather than directly from us, that purchase is governed by the store's own refund process and you must raise it with them — we cannot refund a charge we did not take. Subscriptions bought directly from us are covered by this page.

If you disagree with our decision

Reply to us and ask for it to be reviewed; we will look at it again and give you a reasoned answer. Unresolved disputes are handled under clause 15 of our terms of service.

Contact us

Questions about this document, or a request about your data? Email support@marothiatechs.com or call +91 75728 57390. Post: 509, Saket Textile Market, near Aai Mata Circle, Parvat Patiya, Surat, Gujarat 395010, India.