Delete your account and data
Applies to the EasyTask app (com.marothiatechs.easytask) and the web app.
You can ask us to delete your EasyTask account and the personal data we hold about you at any time. You do not need to be signed in, and you do not need to have the app installed.
How to request deletion
Email support@marothiatechs.com from the address registered on the account, or from any address quoting the registered mobile number, and tell us:
- the mobile number you sign in with;
- the name on the account;
- the workspace or business name;
- whether you want your account deleted, or the whole workspace and everything in it.
You can also call or WhatsApp us on +91 75728 57390 with the same details.
What happens next
- We verify that the request comes from the account holder — usually by sending a one-time code to the registered mobile number. This stops someone else deleting your team's work.
- We confirm by email exactly what will be deleted and what we are required to keep.
- We action the deletion within 30 days of verifying the request, and usually much sooner.
- The data then ages out of our encrypted backups within 90 days.
What gets deleted
When you delete your account:
- your profile — name, mobile number, email, photo;
- your sign-in credentials and every active session;
- your push notification tokens and device records;
- your personal preferences and settings;
- your membership of every workspace.
When a workspace owner deletes the whole workspace, all of the above plus every project, task, chat message, lead, event, attachment and activity record in it is deleted for every member.
Work you contributed to a team workspace
EasyTask is a shared product. Deleting your personal account removes you and your profile, but the tasks, messages and files you contributed stay in your employer's workspace, because they are that business's record of its own work — the same way your emails stay in a company mailbox after you leave. Your name is replaced with a removed-user marker.
If you want that content gone too, ask the workspace owner: they control it, and we will act on their instruction. If you believe content about you is being kept unlawfully, write to us and we will look into it.
What we may have to keep
Indian tax and company law requires us to retain some records even after an account closes. Where that applies we keep the minimum, for only as long as the law requires, and we use it for nothing else:
- Invoices and payment records, as required by tax law;
- Records needed for an active legal claim, dispute or regulatory request;
- Security logs needed to investigate abuse, kept for a limited period and then rotated out.
Data on your own device
Uninstalling the app removes the copy cached on your phone. In the web app, clearing site data for easytask.marothiatechs.com clears the local copy and signs you out. Files you downloaded out of the app stay in your device's storage — we cannot reach those.
Deletion is permanent
Once deleted, your account and its data cannot be recovered. If you only want to stop notifications, leave a workspace, or pause a subscription, tell us that instead — it is usually the better option, and it is reversible.
Contact us
Questions about this document, or a request about your data? Email support@marothiatechs.com or call +91 75728 57390. Post: 509, Saket Textile Market, near Aai Mata Circle, Parvat Patiya, Surat, Gujarat 395010, India.